At Botrade.ai (“we,” “our,” “us”), your privacy and trust are very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website, services, and trading bot (collectively, the “Services”).
By using Botrade.ai, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of our Services.
1. Information We Collect
We may collect the following types of information:
a) Personal Information
- Name, email address, and contact details.
- Billing and payment information (processed securely by third-party providers).
b) Account & Trading Information
- Login credentials for your Botrade.ai account.
- Exchange API keys (if you connect your trading accounts).
These are stored securely and encrypted.
We never request withdrawal permissions on your API keys.
c) Usage Data
- IP address, browser type, device information, and operating system.
- Website usage activity (pages visited, features used, etc.) to improve Services.
d) Cookies & Tracking
We use cookies and similar technologies to:
- Provide secure login sessions.
- Improve user experience.
- Analyze traffic and usage patterns.
2. How We Use Your Information
We use collected information to:
- Provide and operate the Services (including trading bot functionality).
- Process payments and manage subscriptions.
- Communicate with you regarding updates, promotions, and support.
- Improve security, detect fraud, and prevent misuse.
- Analyze and enhance our Services.
3. How We Share Information
We do not sell or rent your personal data to third parties.
We may share your information only in these cases:
- Service Providers: With trusted third-party providers (e.g., payment processors, hosting services) to operate our Services.
- Legal Requirements: If required by law, regulation, or government request.
- Business Transfers: In case of a merger, acquisition, or sale of assets, your data may be transferred as part of the business.
4. Data Security
We take data protection seriously and implement industry-standard security measures, including:
- Encryption of sensitive data (e.g., API keys).
- Secure payment processing via trusted third-party providers.
- Restricted access to personal data on a need-to-know basis.
However, no method of transmission or storage is 100% secure. You use our Services at your own risk.
5. Data Retention
We retain your personal data only as long as necessary to:
- Provide Services.
- Comply with legal obligations.
- Resolve disputes and enforce agreements.
You may request deletion of your data by contacting us (see Section 9).
6. Your Rights
Depending on your location, you may have rights to:
- Access the personal information we hold about you.
- Correct inaccuracies in your data.
- Request deletion of your information.
- Restrict or object to certain data processing.
- Withdraw consent (where applicable).
To exercise these rights, please contact us at [support@botrade.ai].
7. Third-Party Services
Our Services may link to third-party platforms (such as exchanges, brokers, or analytics tools). We are not responsible for the privacy practices of those third parties. Please review their policies before providing personal information.
8. Children’s Privacy
Botrade.ai is not intended for individuals under 18. We do not knowingly collect personal data from minors. If we discover such data has been collected, we will delete it immediately.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
📧 Email: support@botrade.ai
🌐 Website: www.botrade.ai
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Last Updated” date. We encourage you to review it periodically.